Refund Policy
Last updated: October 23, 2025
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Thank you for choosing Falconi Services. We strive to provide high-quality services and ensure that our clients are fully satisfied with the results. However, if you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
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The service purchased has not yet been delivered or started.
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A technical or administrative error occurred on our part.
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The delivered service did not match the description provided on our website.
Please note that refunds are not available once a service has been fully rendered or a digital deliverable has been provided, unless the outcome clearly deviates from the agreed-upon scope.
2. Time Frame for Requesting Refunds
Requests for refunds must be submitted within 14 days from the date of purchase. After this period, no refund requests will be accepted.
3. How to Request a Refund
To request a refund, please contact us at
📧 support@falconi-services.com
Include the following details:
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Full name and order number
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Date of purchase
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Description of the issue or reason for the refund
Our support team will review your request and respond within 5–7 business days.
4. Processing Refunds
Approved refunds will be processed to your original method of payment within 10 business days. Processing times may vary depending on your financial institution.
5. Non-Refundable Items
Certain services or digital products may be marked as non-refundable. These will be clearly identified on their respective product or service pages.
6. Contact
If you have any questions about our Refund Policy or need further assistance, please contact us at:
📧 support@falconi-services.com